Copyright 2018 - The Ark Trust Ltd

NFIB Alert - False Telephone Preference Service Calls

Fraudsters are cold-calling victims, falsely stating that they are calling from one of the well-known UK telecommunication service providers. They call victims claiming to provide a 'Telephone Preference Service' - an enhanced call-barring service, which includes barring international call centres.

The fraudsters ask victims to confirm/provide their bank account details, informing them that there is a one-off charge for the service. Victims instead see monthly debits deducted from their accounts, which they have not authorised. The fraudsters often target elderly victims.

In all instances, direct debits are set up without following proper procedure. The victim is not sent written confirmation of the direct debit instruction, which is supposed to be sent within three days.

On occasions when victims attempted to call back, the telephone number provided by the fraudster was either unable to be reached or the victim's direct debit cancellation request was refused.

During 2017, there were 493 Action Fraud Reports relating to this fraud.

Protect yourself:

  • There is only one Telephone Preference Service (TPS). The TPS is the only official UK 'do-not-call' register for opting out of live telesales calls. It is FREE to sign-up to the register. TPS never charge for registration. You can register for this service at
  • You will receive postal confirmation of genuine direct debits. If you notice unauthorised payments leaving your account, you should contact your bank promptly.
  • Always be wary of providing personal information, or confirming that personal information the caller already claims to hold is correct. Always be certain that you know who you talking to. If in doubt hang up immediately.

If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting or by calling 0300 123 2040.

Received from Action Fraud via Thames Valley Alert.

Mindfulness Workshop

Date: 22 Mar 2018 - 14:00 to 16:00

Location: Maidenhead Community Centre York Road, Maidenhead SL6 1SH

A Men's Matters & Community Learning and Skills Service event

A taster to explore some simple techniques that you can use in your daily life to enhance inner peace.


Reserve your place by sending an email to Paul: This email address is being protected from spambots. You need JavaScript enabled to view it.

Workshop Poster


Date: 25 Mar 2018 - 14:00 to 18:00

Location: Windsor Leisure Centre

Now back for it's fifth year by popular demand the Windsor Lions FunFest for children with disabilities and learning difficulties. With your help we are aiming for at least 250 children to attend. The Funfest will be held at the Windsor Leisure Centre for the exclusive use of the FunFest.

Only parents and siblings will be allowed to attend. This event is for children with disabilities & learning difficulties and will be a great day out – with no entrance or attraction fee!

The backdrop will be the leisure pool, (wave machine, slides etc.) and we will have a Sporting Corner (Boule, New Age Curling, Throw balls etc.) – Resourced and managed by SportsAble.

Click for booking and more information.

The Three Big C's, Cancer, Care, Carers

Patients of Lee House Surgery and all carers (carers you don't need to be a patient at this surgery) are invited to attend a Support, Educational, Information Event on WEDNESDAY 28th MARCH

Drop in between 17:00—20:00

Princess Margaret Hospital, Castle Suite

Refreshments provided. 

Supported by:

  • Oncologist Specialist PMH
  • MacMillian Nurse
  • Signal4Carers
  • Lee House Patient Group

RSVP to reception at Lee House please - 01753 863229


Met Office issues weather warnings for snow

The Met Office has issued an amber weather warning for snow and ice.

The alert will be in place from 4pm on Saturday 17 March until 9am on Sunday 18 March.

This weather could increase the health risks to vulnerable patients and disrupt the delivery of services.

This means that temperatures are likely to drop to levels that increase the risk of ill health among vulnerable adults, particularly older people, those with long term conditions and those living in cold homes.

Age UK has produced the some guidance so if you are working with elderly or vulnerable people or have elderly or vulnerable relatives.

Make sure that you stay warm. If going outside make sure you dress appropriately. If indoors, make sure that you keep your heating to the right temperature; heating your home to at least 18°C in winter poses minimal risk to your health when you are wearing suitable clothing .

If there is anyone you know who might be at special risk, for example, an older person living on their own, make sure they know what to do to stay warm and are well stocked with food and medications. If you are worried about your health or that of somebody you know, ring NHS 111.

More information is available on the winter health pages at NHS Choices.

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