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A Carers Trust Survey for adult carers

Are you an adult providing unpaid care for a family member or friend? Do you want to help shape future government support for carers?

Calling on all unpaid adult carers to take a survey on what support you need in your caring role!

Carers Trust has launched a survey for unpaid carers to find out what support carers need from government. The survey also asks how social care reform could support carers more effectively.

The findings of the survey will help inform a Carers Trust campaign to improve the future support available to carers from the government.

Please spread the word with any unpaid carers you know to make sure as many unpaid carers as possible take the survey.

The survey is live and will run up to 18 October.


COVID-19 Testing

We have been receiving an increase in the number of queries regarding COVID-19 testing.

Based on your questions we have put together the following frequently asked questions.

Who should get an NHS COVID-19 test?

If you have symptoms, get a test as soon as possible. You need to get the test done in the first 5 days of having symptoms.

How do I book a COVID-19 test?

Call 119 if you cannot get online. Book at

You told us that 119 had said this week that the nearest available testing was Swindon or Milton Keynes, we called them and they confirmed this. As of 28 August the NHS website says “This service is currently very busy. If you cannot get a test now, or the location or time are not convenient, try again in a few hours.” “If no tests are available online, do not call the helpline to get a test. No extra tests are available through the helpline.”

This morning, 28 August we tried to book a test online for today, we would have been able to book one at a mobile testing centre in Windsor.

So unless you are prepared to travel 100+ miles (round trip), follow the NHS advice and check back regularly to see if a testing sites availability has changed. If you are prepared to travel that far remember you are in self-isolation so this means you must not leave your car during the journey or interact with anyone other than those working at the testing centre.

      How can we help?

  • If you do not have access to the web, we can fill the online form in for you to see if there is a testing centre nearer.

Do I need a PCR and fit to fly certificate?

Some countries or areas within some countries will require COVID-19 Polymerise Chain Reaction (PCR) test result and a certificate stating a recent negative result.

Check before you travel as you may need one for the region you land in or you may need one for the area you then travel to within that same country.

Read the government information very carefully not all countries require the test certificate but may require that you have had a negative test result. If you are in doubt read a few other countries to see the difference in the wording.

Does the NHS provide free PCR and fit to fly certificates?

No, the NHS does not provide these. If you do need one of these tests before you travel you will need to get this done privately, people have been telling us these cost around £160. You can search the web for a private GP for example who is providing these. Some are face to face, others do these over video and send you the testing kit.

NHS Slough COVID-19 Testing Centre

119 has told us that due to the testing centre being really busy they are not accepting walk-ins; the Slough Council website says this is a walk in centre (correct as of 28/08/2020). If you do try visiting without an appointment and they say no, please let us know so that we can update our advice.

Independent Living Survey

Shaping Our Lives are running an Independent Living Survey. The survey is part of their research to find out what longer term impacts on independent living have been caused for d/Deaf and Disabled people by Covid 19 emergency policies and lockdown. Please note, this survey is only for completion by d/Deaf and Disabled people.

To complete the survey you can either:
1. Use this link to complete your answers online.
2. Send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. and we can send a Word version of the survey for you to complete.
3. Call Becki on 07956 424511 and do the survey over the telephone or by Zoom.

Shaping Our Lives survey about using technology during the Covid19 pandemic

Shaping our lives are running a technology survey. During the Covid19 pandemic many appointments, meetings and leisure activities have taken place remotely. They want to find out if remote communication technology is a good way for you to take part or receive a service. Or, if remote ways of communicating are difficult or impossible for you to use.

This survey is only for d/Deaf and Disabled people. Disabled people are people with sensory, cognitive, neurodevelopmental conditions, learning disabilities or physical impairments, mental health issues and people with long term health conditions.

Find out more and complete the survey.

PPE - What should a care worker visiting your home wear?

This Government resource outlines personal protective equipment (PPE) advice for health and social care workers working in the community.

You can use this to check and be reassured that the support workers visiting your homes to help look after you or those you care for are wearing the correct PPE.

There may be some changes to this that those visiting can do, please in the first instance discuss this with them. If you do not feel reassured by their response, please let us know.

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