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Cold Callers and Doorstep Rogue Traders

Received from Thames Valley Alert.

Thames Valley police have received reports of "Cold Callers" in the area and this activity could increase due to further lockdown restrictions being lifted this weekend. Doorstep traders call at homes unexpectedly, offering services or goods that residents haven't asked for. Common types of work offered include pressure washing driveways, tree surgeon services or garden clearance, roof repairs or guttering and driveway work. Genuine reputable tradespeople do not need to find work in this way. Residents who buy goods or pay for work are likely to be targeted again.

Cold Calling can also be a cover for persons planning more serious offences such as Burglary, Car Crime or 'Bogus Official' offences such as pretending to be from the Water Board and needing to fix a leak, where entry is gained to a house by deception in order to steal while the occupant is distracted.

If someone does call at your door, stick to the following advice:

  • Don't agree to any work or sign anything on the spot.
  • Don't feel pressured to buy. It is your home and your right to say 'No'.
  • Don't ever go to a Bank or Cash point with a trader. Legitimate traders would never do this.

If you have vulnerable neighbours or family members who could potentially fall victim to these type of fraudulent individuals check in on them and call 101 with suspicious vehicles or individuals.

If you suspect a crime is in progress, or about to occur please note descriptions and contact police on 999.

Trading Standards can assist you and your neighbours by creating a Cold Calling Zone in your street or area. For more information on how they can help, email This email address is being protected from spambots. You need JavaScript enabled to view it.

Neighbourhood Watch is a successful crime prevention initiative. Getting together with your neighbours to take action can cut local crime. If you would like information on setting up or joining an established local scheme visit www.ourwatch.org.uk

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