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Carers Rights Day

Carers Rights Day 17

CRD RGBCarers Rights Day Friday 24th November 2017 #carersrightsday
This year’s national theme for Carers Rights Day is titled “Make Connections, Get Support”. Carers Rights Day is all about helping carers to know their rights and find out how to get help and support.

“Having the right information at the right time can make a huge difference when you are looking after someone” Carers UK.

Carers have a number of rights, including assessments, financial support, discounts and employment rights. The following information is based on what local carers have asked us about.

If you are a carer, a professional working with a carer or an employer and you have any questions about the following or anything else please contact us.

View / Download the following as a PDF.

Carers Assessments

eligibility decision making process carers

If you are a carer and appear to have a need for support you are entitled to a Carers Assessment by the local authority of the person you are looking after. If you are not sure which local authority check what is written on their bin.

The Carers Assessment is a formal process, you may find that you are not offered the full assessment at first by the local authority, this is not something to worry about. The intention is that the local authority and yourself may be able to identify your needs and help you without the need for a full assessment. For example, this could be at a time of crisis.

Having a conversation and/or a Carers Assessment with the local authority will look at how your caring role affects your life and your wellbeing, it will take your feelings and your health into account and may mean that help and support is provided to you.


Care Needs Assessment


A care needs assessment is for the person you care for and should be offered to any adult who appears to have a need for support.

The assessment looks at their physical, mental and emotional needs. As the person’s carer you are entitled to be involved in the assessment. Following the assessment, the local authority will decide if the person you look after is entitled to support.

Examples of support can include changes to the home, a care worker, a place at a day centre or a temporary stay in residential care.


Carer Emergency Card

BFcarerscard  rbwmemergencycard

Do you ever wonder what would happen if an emergency meant that you could not provide the care you usually do? How would people know you were a carer? How would people know who to contact?

Having a Carers Emergency Card and making simple plans with family, friends and neighbours who could help in an emergency can help give you peace of mind.

If you are registered with SIGNAL and provide care for someone in the Bracknell Forest area shortly you will receive an emergency card.

If you care for someone in the Royal Borough and do not have an emergency card, please contact us.


Leaving Hospital


If the person you care for is leaving hospital, it is your choice whether or not to take on or continue the caring role. It can be tough to stop but the needs of the person you care for may have become too much for you to continue.

Before leaving the hospital the person you are looking after should have a discharge assessment. Planning for this should start as early as possible and the carer should be involved at all stages.


Minor Adaptions

disabled adaptation

Local authorities may make minor adaptations to your home up to the value of £1,000. This is normally assessed by the local authority as part of a discharge plan when leaving hospital but can also happen at other times when a need presents itself.


Help with NHS Costs


If you are claiming certain benefits you could get help with NHS health costs which can include free prescriptions, travel, free dental treatment, free NHS eye tests and vouchers to help pay for glasses and/or contact lenses.


Advocacy Services

advocacy icon

The Care Act entitles people including carers who would otherwise have substantial difficulty in being involved in care and support processes and who have no-one else who can support them to independent advocacy.




Free help is available locally for anyone who would like a face to face benefit check. This could be carried out by ourselves, the local authority or Citizens Advice. You can also review your entitlement yourself by visiting one of the following online benefit checkers.


Carers Allowance

Benefits 500 26

You may be eligible for Carers Allowance (money) if you look after someone who gets a qualifying disability benefit, you look after the person for at least 35 hours a week, you are aged 16 or over, you are not in full-time education, you do not earn more than £116 a week (after deductions).


Carers Credit

National Insurance
You do not get paid any money if you claim carers credit, but you get a national insurance contribution credit to protect your record.


Disability Benefits

disabled sign

The person you look after may be entitled to disability benefits to help pay for the extra costs of long-term illness or disability. These include Disability Living Allowance (DLA), Personal Independence Payment (PIP) and Attendance Allowance.


Council Tax Discounts

area council tax
Your household may be entitled to a reduction to the amount of council tax your household pays, for example; this could be because a disabled person or a carer live in the property or the property is empty.


Employers and Employees

Flexible work commission

All employees have a right to request flexible working after they have worked for the same employer for at least 26 weeks. Examples of flexible working include; home working, part-time working, term-time working, flexitime, working compressed hours, job sharing and shift work.

Employers must treat employees no less favourably than those without caring responsibilities.

All employees have the right to take a reasonable amount of time off work to deal with an emergency or an unforeseen matter involving a dependent.


Digital Resources from Carers UK


To help carers know their rights the local authority has joined forces with national charity Carers UK to offer support to carers via an online platform that can be accessed 24/7. At a click of a mouse local carers have free, 24/7 access to the Digital Resource for Carers, an online environment that hosts a range of resources to help carers manage care and caring.


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