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Talking Therapies

NHS Talking Therapies are still there and able to provide support to those who need it.

They help people who might be struggling with feeling stressed, anxious and overwhelmed.

They support those aged 17+ registered with a GP in Berkshire.

Those in need of support can contact their friendly and approachable admin team on 0300 365 2000, or can sign up to support online.

Free online counselling and wellbeing platform for children and young people

Kooth is a free online counselling and emotional wellbeing platform, recommissioned by NHS East Berkshire Clinical Commissioning Group for children and young people aged 11-19 (11– 25 for children with Special Educational Needs and care leavers).

The confidential service provides a safe way for to access advice, support and counselling.

Kooth can be accessed via a mobile, tablet or desktop. Young people can drop in or pre-book to speak with qualified counsellors who are available from 12 noon to 10pm on week-days and 6pm to 10pm at weekends, every day of the year. Outside counselling hours, a messaging function is available.

More information can be found at

Cruse Breavement Care

Cruse Bereavement Care was founded in 1959. They are a national charity providing free advice, information and support to adults, young people and children who are struggling to cope with grief arising from bereavement whenever or however the death occurred.

Helpline is 01344 411919. At the moment there is an answerphone for much of the time. Your message will be picked up during weekdays and they will ring you back as soon as they can. Please leave a clear message with your name and a phone number.

Frimley Health and Care

Health and care staff across the Frimley Health and Care Integrated Care System know that showing respect and compassion to patients and service users is essential in getting their treatment right.

Staff across the system are committed to maintaining this high standard for all patients and service users, especially those entering the last weeks and months of their lives.

They have produced an information booklet, which contains details of key healthcare staff such as the district nurses and local hospice. The booklet is at the bottom of the page this links to.

Dying Matters

How do we respond when someone wants to discuss death, or grief, or their will or funeral plans with us?

It’s too easy to dodge that conversation with a joke or a “maybe later.” But we know it’s hard for people to talk about death and the practical aspects of getting ready for it. So when someone wants to talk about death, we owe it to them to be the other half of that conversation. If they want to talk, we need to listen.

Hospice UK have some tips on active listening, and reassure people that you don’t need to be an expert on wills, funerals or advance care planning. There Dying Matters website signposts to relevant information.

Please click the links below for more information:

Things to do before you die
Supporting bereavement
Let's talk about dying
Talking about dying with people affected by dementia
Talking about dying with children

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